Shipping policy

Find everything about our Shipping Policy

1. Complimentary Worldwide Delivery

Sellenes provides free standard shipping to all destinations worldwide.
Each order is carefully prepared, verified, and packed in our European atelier before dispatch.
Our team ensures your parcel arrives in perfect condition — from the moment it leaves our hands until it reaches yours.

  • Delivery Cost: Always free of charge
  • Delivery Partners: Premium express couriers such as DHL Express, UPS, or FedEx, depending on your location
  • Tracking: Every order includes a real-time tracking link, sent by email once your order ships

2. Estimated Delivery Times

While all Sellenes orders are processed within 1–3 business days, delivery times may vary depending on destination:

- Europe 2–5 business days
- Middle East & Asia - 4–7 business days
- North & South America - 5–10 business days
- Oceania & Africa - 7–12 business days

Once your order is shipped, you will receive an email confirmation and tracking number to follow its journey in real time.

Please note: During limited-edition launches or pre-order events, processing times may be slightly extended due to high demand.

3. Customs, Duties & Taxes

Within the European Union (EU)

All orders within the EU are shipped duty-paid, and prices displayed on the website include VAT. No additional charges will apply.

Outside the EU

For international destinations, customs duties and import taxes may apply according to your country’s regulations.
These charges are the responsibility of the recipient and are collected by the courier or customs authority upon delivery.

Sellenes does not have control over customs fees and cannot predict their amount.