Privacy policy

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

1. Introduction

At Sellenes, privacy is not an obligation. It is a principle.

This Privacy Notice explains how we collect, use, and protect your personal data when you interact with Sellenes—whether through our website, purchases, or private communications.

We are committed to handling your information with the same precision and discretion as our creations.

2. Data Controller

Sellenes is the data controller responsible for your personal data.

Contact:
Email: contact@sellenes.com
Website: www.sellenes.com

3. What Personal Data May We Collect

We collect only what is necessary to serve you with clarity and excellence:

a. Identity & Contact Data

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

b. Transaction Data

  • Purchase history
  • Order details
  • Payment confirmations

c. Technical Data

  • IP address
  • Device type
  • Browser type
  • Cookies and usage data

d. Communication Data

  • Messages sent to us
  • Customer support interactions
  • Feedback and preferences

4. How We Use Your Data

Your data is used with intention—not excess.

We process your personal data to:

  • Fulfill and deliver your orders
  • Provide customer support and aftercare
  • Send transactional communications
  • Improve website functionality and experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

Where permitted, we may also:

  • Send curated updates or invitations
  • Share editorial insights aligned with Sellenes values

5. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contractual necessity – to fulfill your purchase
  • Legal obligations – accounting, compliance
  • Legitimate interests – improving services, security
  • Consent – for marketing communications (you may withdraw at any time)

6. Data Sharing

Discretion defines us.

We do not sell your personal data.

We may share data only with trusted partners necessary to operate:

  • Payment processors
  • Shipping and logistics providers (e.g., DHL, UPS)
  • IT and website service providers
  • Legal or regulatory authorities (if required)

All partners are required to meet strict data protection standards.

7. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant providers

8. Data Retention

We retain your data only as long as necessary:

  • Orders & invoices: as required by law
  • Customer accounts: until deletion request
  • Marketing data: until you withdraw consent

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact: contact@sellenes.com

10. Cookies

We use cookies to refine your experience, not to intrude.

Cookies help us:

  • Ensure website functionality
  • Understand usage patterns
  • Improve performance

You can manage or disable cookies through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure payment processing (WooPayments)
  • Encrypted connections (SSL)
  • Restricted access to personal data

12. Changes to This Notice

We may update this Privacy Notice to reflect legal or operational changes.
The latest version will always be available on our website.

13. Contact

For any questions regarding this Privacy Notice or your data:

Email: office@sellenes.com
Website: www.sellenes.com