Sellenes is a brand specialized in luxury bags and accesories.

Crafted exclusively in Europe, our ateliers are places where old-world craftsmanship meets modern design. Master artisans—people whose skills are passed down through generations—shape the finest leathers, refine edges by hand, and assemble every detail with care that machines can never replicate. Each bag is not produced; it is born.

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We accept all major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and secure bank transfers through Shopify Payments. All transactions are encrypted and processed securely.

Absolutely. Sellenes uses Shopify Payments —use the highest standard in online payment security. Your card details are never stored on our servers.

Yes. Prices are displayed in your currency by default, and Shopify automatically converts and processes payments in your local currency based on your location.

Sellenes offers complimentary worldwide returns within 30 days of delivery. Items must be in unused, pristine condition, complete with all original packaging, cards, and accessories.

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Once we receive and inspect your returned item, your refund will be processed within 5–10 business days to your original payment method.

Yes. Exchanges are possible for the same model in a different color (subject to availability). Please mention your exchange request when initiating your return.

Yes. Sellenes offers complimentary worldwide shipping on all orders. Every order is handled with care and shipped from our European atelier to your destination, wherever you are.

Delivery times vary by region:

• Europe: 2–5 business days
  
• Middle East & Asia: 4–7 business days
  
• Americas & other regions: 5–10 business days
  

Once your order ships, you will receive a tracking number to follow its journey.

Within the EU: VAT is included, and no additional charges apply.

Outside the EU: Your local customs authority may charge import duties or taxes upon delivery. These fees are beyond our control and depend on your country’s regulations.